Flooded basement in Rock Falls, IL
A family in Rock Falls had woke up to discover their basement had flooded during the night. The heavy rains had kept the drain from letting all the water get out. They contacted us at SERVPRO of Dekalb County and we went out and started the process of removing the water. We got the water removed and the floor dried out and then looked for any mold that may have started to grow from the dampness. Fortunately because of their quick call to get the water out they didn't have any mold result from the moisture in the basement. The customer stated they were very pleased with how quick we were to start the water removal process.