I had know idea where to start

6/5/2017 (Permalink)

I recently had a fire in my home. I had no idea that so many decisions had to be made after such a traumatic event or that I was going to be asked so many questions. I admit as everything was happening around me all I could hear was noise and was totally overwhelmed. When the local fire department suggested to me to call the local SERVPRO franchise I said yes without even really knowing what I was saying yes to. Well boy am I glad that I called them and can say with absolute certainty that they stopped the "noise" for me and my kids. It was like the commercials. The trucks pulled up and as the crew chief was speaking with me, his crew was already in work mode. I think back and realize how many questions I answered and how much info I gave him without even realizing I was even doing it. They put me at easy as much as was possible for the tragedy of the day. I cant thank the whole staff for the ease at which the entire claim was handled. I highly recommend SERVPRO of DeKalb county and cant thank them enough.