Surprise after vacation

1/15/2020 (Permalink)

Recently SERVPRO of Dekalb County was contacted by an agent regarding a frantic call from one of their clients. The client had been gone over the holidays and came home to quite a mess in their kitchen which had spilled into the basement. They had a housesitter that had only left 12 hours before so they knew the sink leak hadn't been happening very long. The SERVPRO crew had helped many other clients for this agent and she knew they could help with this disaster. The office staff found a plumber to help take care of the leak for them and then the crew arrived. They got right to work and received so many compliments on the efficiency of the crew. The water was cleaned up in what seemed like minutes (actually a couple of hours) and equipment was set to dry the structure. In a matter of a few days all was well and the customer and agent were thrilled with the results.