How to Handle the Aftermath of a Sump Pump Failure

5/21/2020 (Permalink)

basement with sump pump not working

Many Dekalb basements have at least one sump pump. A sump pump is installed underneath the floor of basements which is called a “sump pit”. Once heavy rains hit your home, water starts to flow into the pit through drains or natural soil migration. Once watered is received, the pump will activate and start redirecting the water away from your home. It can be an especially important piece to your home if you invested money into refinishing the basement or have valuable items stored away. But like any piece of equipment, there is a possibility of it failing which can result in flooding, water backups, or water damage to your Dekalb basement.

Your beautiful basement has flooded due to a sump pump failure, so now what?

• A flooded basement poses an electrocution hazard. Never enter a wet or flooded basement until the electricity has been shut off from the main panel.
• Locate and turn off the water source. If the source is coming from a ruptured pipe, turn off the main shutoff valve.
• Determine the type of water that has flooded your Dekalb home. If it from a pipe, it’s generally safe up to 48 hours, but it is still recommended to wear gloves, boots, and other protective gear. If the water is from a sewage backup, it is classified as biohazard and requires intervention by qualified experts.
• Don’t attempt to pump it out yourself. If deep water is pumped from a flooded basement too quickly, you might cause structural failure. This is possible because there is external pressure exerted by over-saturated soil pressing against the basement walls.
• Call the experts. SERVPRO of Dekalb County is your water mitigation experts. Our franchise has been servicing basements for years and we can confidently provide you with quality solutions to bring your Dekalb home back to preloss conditions.

Luckily, there are a couple of ways you can avoid sump pump failures. The first way to avoid failure is through annual maintenance. For example, clear the sump pump basin of debris which can clog the pump inlet. Be sure to also test the function of float switches. You can do this by pouring five gallons of water into the basin and observing proper activation. Lastly, you can help prevent failure is to upgrade to a battery backup feature. This ensures the sump pump continues to work after your Dekalb home experiences a power outage.

Learn more about Dekalb.