Training is essential to having crew that can get the job done right!

10/13/2021 (Permalink)

Some of our workers receiving training at the SERVPRO Corporate Training complex

Each SERVPRO franchise values training and SERVPRO of DeKalb County is no exception!

Training of our staff new and old happens each and everyday at the franchise. We know that each client and situation is different. Whether its online training or in person training its all valued in the office. SERVPRO has an extensive learning management system that allows us to refine the training needed for each employee. There are organizations that we can send our employees to get independent certification training to ensure that our we current with the latest developments in our field.

Franchise owner Margaret Jackowiec has over 19 years of owning a SERVPRO franchise and has over 21 years in being a small business owner. She knows that training is a valuable tool to make happy customers but also in retaining valued employees.

When an employee feels confident in their day-to-day responsibilities they perform better. The training available from the franchise is not limited to just the outside crew. The office staff also is offered many different pieces of training online or in person.